User Terms

Article 1: PURPOSE

These ‘general terms of use’ outline the legal framework of the services offered by Apotheek De Swaene BV’s website, https://apotheek-de-swaene.be/ (hereinafter collectively referred to as “the Website”) and its use by “the User.”

The general terms of use must be accepted by every User who wishes to visit the Website. By accessing and using the Website, you accept these terms of use (hereinafter referred to as the ‘Terms of Use’) without reservation and commit to complying with them.

  • If the User does not accept the Terms of Use as stipulated in this agreement, they must refrain from accessing the services offered via the Website.
  • Apotheek De Swaene BV reserves the right to unilaterally modify, improve, and/or update the content of the Website and these Terms of Use at any time. Apotheek De Swaene BV does this to comply with its legal obligations or to improve its Website. Any revised version of the Terms of Use will apply from the day of publication. Apotheek De Swaene BV will notify its Users of these changes. However, Apotheek De Swaene BV recommends that Users regularly review the Terms of Use. Use of the Website implies acknowledgment of the existence of the revised Terms of Use, their binding nature, and the obligation to comply with them.
  • If any provision of these Terms of Use is deemed inapplicable or conflicts with a mandatory legal provision, such inapplicability shall not affect the validity or enforceability of the other provisions.
  • These Terms of Use are specific conditions that apply solely to the use of the Website and must be supplemented by any other legal document referenced on the Website, including the General Terms and Conditions of Sale, the Cookie Policy, and the Privacy Policy of Apotheek De Swaene BV, which Users acknowledge having read and accepted in full without reservation.

Article 2: LEGAL INFORMATION

The website www.apotheek-de-swaene.be is operated by Apotheek De Swaene BV, a company governed by Belgian law, with its registered office in Sint-Michiels-Brugge, Koning Albert I-Laan 68b, and registered with the Crossroads Bank for Enterprises (KBO) under number 0426501080.

For any questions, complaints, and/or comments, you can contact Apotheek De Swaene BV via email at the following address: info@apotheek-de-swaene.be. Apotheek De Swaene BV commits to responding within seven calendar days.

Article 3: DEFINITIONS

This clause is intended to define the various important terms used in these Terms of Use:

  • User: Any person who uses the Website or any of the services offered by the Website.
  • Login and password: All information necessary for the identification of a User on the Website. The login and password allow the User to access services reserved for members of the Website as well as the Webshop. The password is confidential.
  • Webshop: The e-commerce site of Apotheek De Swaene BV.
  • The User declares to be at least 18 years old when creating a customer account on our site. Creating an account by and/or for a minor is prohibited. Apotheek De Swaene BV bears no responsibility in case of a violation of this obligation and reserves the right to delete the account at any time.

Article 4: DESCRIPTION AND USE OF THE WEBSITE

The Website provides the User with free access to the following services:

  • Presentation of the products and services offered by Apotheek De Swaene BV
  • Presentation of promotions
  • News
  • Articles
  • Creation of an account for the Webshop
  • Access to your customer account in the Webshop
  • The ability to make online purchases (Webshop)
  • The ability to schedule appointments for consultations
  • The ability to contact Apotheek De Swaene via the contact form available on the Website

The Website is freely accessible to any User with an internet connection. Any costs incurred by the User to access the service (hardware, software, internet connection, etc.) are at their own expense.

Apotheek De Swaene BV makes every effort, as far as possible, to ensure access to the Website. However, this access may be interrupted, particularly for maintenance, updates, malfunctions, or other technical reasons. Apotheek De Swaene BV disclaims all liability for malfunctions, interruptions, or errors on the Website, as well as for any consequences that may arise for the User or third parties. The User is never entitled to hold Apotheek De Swaene BV liable in case of failure or ordering issues due to the Website’s malfunction.

By using the Website, the User commits to complying with applicable laws and, in particular, to:
(a) Not violating the rights of a third party
(b) Not engaging in harmful, threatening, abusive, defamatory, degrading, violent, intimidating, vulgar, obscene, or hateful behavior or inciting hatred
(c) Not providing false, inaccurate, or misleading information, or sharing content for advertising purposes or in exchange for compensation
(d) Not impersonating another person or entity or making false statements about their affiliation with a person or entity

Article 5: INTELLECTUAL PROPERTY

All components of the Website (including, but not limited to, the software used, source code, layout, logos, photos, drawings, images, sounds, databases, the name “Apotheek De Swaene”, as well as trade names and domain names) constitute a work protected by intellectual property rights, including copyright, trademark rights, database rights, design rights, and patents (hereinafter referred to as “Intellectual Property Rights”).

All Intellectual Property Rights belong to Apotheek De Swaene BV or have been incorporated into the Website with the permission of the rights holders.

No part of the Website or the data and information provided on the Website may be stored (except as required for proper use of the Website), reproduced, modified, translated, published, distributed, rented, sold, used, or transferred to third parties without prior written permission from Apotheek De Swaene BV.

Article 6: LIABILITY AND FORCE MAJEURE

Apotheek De Swaene BV does not guarantee the accuracy or timeliness of the information provided on the Website. The User is solely responsible for using the information and content of this Website.

Users must ensure their login credentials remain confidential. Any disclosure of the password is prohibited. Users bear the risks associated with using their login and password. Apotheek De Swaene BV disclaims any liability in this regard.

Article 7: HYPERLINKS

Websites that Users may be redirected to via hyperlinks remain the full responsibility of their respective owners. Apotheek De Swaene BV disclaims all liability regarding the material and data contained or distributed on these websites and any personal data processing carried out there.

Article 8: PERSONAL DATA

The collection and processing of personal data via the Website comply with the General Data Protection Regulation (GDPR) (EU) 2016/679 and the Belgian Data Protection Act of July 30, 2018. Please refer to our Privacy Policy and Cookie Policy for more details.

Article 9: APPLICABLE LAW AND COMPETENT COURTS

These Terms of Use are governed exclusively by Belgian law. However, the choice of applicable law cannot deprive the consumer of the protection granted by mandatory provisions of the law of their country of residence.

Any disputes concerning the execution or interpretation of these Terms of Use shall fall under the exclusive jurisdiction of the courts in the district of the registered office of Apotheek De Swaene BV. However, if the User is a consumer, the courts of their residence shall have exclusive jurisdiction.